NicheHub Support

How do I create an account?

Open the app and tap "Sign Up" on the welcome screen. Enter a username and password to create your account. Email is optional but recommended for account recovery.

Is my data backed up?

Yes! Your data is synced to our secure servers. You can also access your collection from any device by logging into your account.

Can I use NicheHub offline?

Yes, NicheHub works offline. Your collection is stored locally on your device. When you reconnect, your changes will sync automatically.

How do I delete my account?

Go to Settings > Account > Delete Account. This will permanently delete your account and all associated data. This action cannot be undone.

How do I report a bug or suggest a feature?

Email us at support@nichehub.app with details about the issue or your feature idea. We appreciate all feedback!

Is NicheHub free?

Yes, NicheHub is free to download and use. All core features including collection management, community, and marketplace are available at no cost.

What devices are supported?

NicheHub requires iOS 18.2 or later and is compatible with iPhone and iPad.

App won't load / stuck on loading screen

• Check your internet connection
• Force close and reopen the app
• Update to the latest version from the App Store
• Restart your device

Can't log in / forgot password

• Check that your username is spelled correctly
• Make sure caps lock is off when entering your password
• Contact support if you need help recovering your account

Data not syncing

• Pull down on the screen to force a refresh
• Check your internet connection
• Log out and log back in